The customer is eligible to cancel the purchase agreement within a maximum of 14 days from the receipt of the product. To initiate the return procedure, the client must send a communication to the following email address: Shoponline@oscalito1936.it, specifying the email address utilized for placing the order, the order confirmation number, and the shipping tracking number. Upon receipt of the product and evaluation of its condition, Oscalito will proceed with reimbursing the product's amount or with the substitution and dispatch of a new item.